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Case Studies & White Papers

Mitchell Diagnostics Enables Safe, Proper Repairs
If you’ve attended an industry event or picked up a trade publication in the past year, you’re aware that pre- and post-repair vehicle scanning is a hot topic that is not going anywhere. Read More

Posted in: Case Studies & White Papers, Collision Repair Management

When Two Powerful Forces Converge, Claims Performance is Optimized
Combining Data Analytics with Expertise Within Your Claims Organization Transforms Decision-Making Power, Resulting in Better Outcomes Read More

Posted in: Case Studies & White Papers, Auto Casualty Claims Processing, Workers' Compensation Management

Making a Strong Case for Case Management
Companies in the workers’ compensation industry share a common goal to deliver the highest quality care while continuing to improve their cost containment. Read More

Posted in: Case Studies & White Papers, Auto Casualty Claims Processing, Workers' Compensation Management

CDC Opioid Prescribing Guidelines

The United States is facing a very real and serious opioid epidemic. Prolific prescribing, widespread abuse, and the highly addictive nature of these drugs have contributed to rapid increases in opioid overdose deaths from both prescription opioids and its illegal counterpart, heroin. In response to this crisis, the first federal guidelines for the prescribing of opioids, Centers for Disease Control (CDC) Guideline for Prescribing Opioids for Chronic Pain (CDC Opioid Guidelines), were published in March of 2016.

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Posted in: Case Studies & White Papers, Casualty Solutions, Pharmacy Solutions

By Norman Tyrrell, Director of Product Management, Casualty Solutions Group Breaking Down the Three Biggest Industry Challenges The cost of third party auto claims is rising quickly, and many insurance carriers are struggling to keep up. As the number of a... Read More

Posted in: Case Studies & White Papers, Workers' Compensation Management

Five Qualities of an Effective Business Workflow Solution
No two payors are the same, so their business workflow solutions shouldn’t be identical either. Read More

Posted in: Case Studies & White Papers, Workers' Compensation Management

How to Increase Sales with Your Most Valuable Asset– Your Customers
There’s no doubt that the industry is changing. It seems like there’s a new acquisition every day. Read More

Posted in: Case Studies & White Papers, Collision Claims Management, Collision Repair Management

Keys to Successfully Automating Medical Claims Payment

Needs, Issues, Requirements and Results

Overview

The property & casualty insurance industry relies on a combination of skilled claims people, highly efficient processes and sophisticated technologies to deliver prompt, consistent and accurate claims handling. With the right combination in play, an insurer can leap ahead in terms of claims productivity, cost effectiveness, claims service and customer loyalty.

One area of concern for insurers that can create significant service, efficiency and cost issues involves the processes and technologies that support the review and payment of medical bills—and the inevitable payment status and remittance advice inquiries—surrounding this important claims handling activity.

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

Partner Brief: Cofinity

Mitchell has partnered with Cofinity (an Aetna Company) to provide enhanced capabilities for the management of healthcare expenses related to property casualty bodily injury claims. 

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Posted in: Case Studies & White Papers, Auto Casualty Claims Processing

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