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Collision Repair Management

A New Twist on Claims Outsourcing

Outsourcing has been a part of the insurance industry for about a decade. When people in claims hear the word it conjures up images of overseas call centers and image scanning.

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Posted in: Articles, Collision Repair Management

Auto insurance: Downshift with caution

You may have noticed an acceleration in your car insurance costs recently.

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Posted in: Articles, Collision Repair Management

Not There Yet Despite advancing technology, accident avoidance will be slow to impact insurers

In the past five years, we've seen reports from the National Highway Traffic Safety Administration of a year-over-year reduction in the number of vehicle-related fatalities in the United States.

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Posted in: Articles, Collision Repair Management

Peeking Under the Hood What impact did Mother Nature's wrath and increased repair costs  have on auto physicaldamage adjusted loss ratios in 2012?

While more than six million car accidents occur annually in the United States, the overall number of crashes is downshifting.

The cost to repair vehicles, however, is accelerating. In fact, auto repair costs climbed 10% in 2012, the first such increase in six years, according to CarMD, which compiles its annual report based on information gathered from vehicles' onboard computers downloaded by a network of repair shops.

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Posted in: Articles, Collision Repair Management

Document Control:  Mitchell's FastPhoto Manager tracks every photo, on every job, every single time

Manually organizing repair orders is a long and tedious process. Adding to that is the crucial task of making sure each and every step of an order is documented. Mitchell’s RepairCenterTM FastPhoto Manager streamlines this process by helping collision repair facilities better categorize and organize vehicle images and their corresponding repair orders.

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Posted in: Articles, Collision Repair Management

Take Control:  Mitchell's RepairCenter puts the power in your hands

Collision repair is a complex business. Managing repairs is important, but it is only one part of the equation. Managing customer experience and the business itself are just as important.

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Posted in: Articles, Collision Repair Management

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