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ICD10monitor's Talk Ten Tuesdays

ICD10monitor's Talk Ten Tuesdays, a national radio news broadcast, featured Michele Hibbert-Iacobacci and Tina Greene on 11/17/15 discussing the latest with ICD-10 and the workers’ compensation and property casualty markets

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Posted in: Articles, Auto Casualty Claims Processing, Workers' Compensation Management

Smartglasses help adjusters see the future of claims
Remember when the tools of the trade for adjusting insurance claims involved an instant camera, a voice recorder, a calculator and estimating sheets? Read More

Posted in: Articles, Collision Claims Management

A focused approach to leveraging big data for Workers’ Comp

One of the ever-present challenges facing the Workers’ Compensation industry is managing and making sense of the massive and growing amounts of information generated throughout the bill review process. This challenge increases daily with the introduction of new publicly available data resources, cheaper ways to store all this information and new tools that enable new different ways to manipulate information. The vast potential created by new tools and more resources creates a great need to make sense of and efficiently leverage big data.

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Posted in: Articles, Workers' Compensation Management

How to Avoid an ICD-10 Claims Disaster
Recent ICD-10 end-to-end testing conducted by CMS and the American Medical Association yielded an 87 percent claim acceptance rate. Read More

Posted in: Articles, Auto Casualty Claims Processing, Workers' Compensation Management

Get your auto claims down to size

Claims organizations are faced with settling claims accurately and fairly, all while maintaining customer satisfaction. There are a variety of factors that can impact claims outcomes--in particular, treatment types. Investigation into the most frequently used codes (based on total allowed amount) experienced by the auto casualty insurance marketplace can provide valuable insight for claims organizations and investigators.

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Posted in: Articles, Auto Casualty Claims Processing

Mitchell Collision Parts Index 2014 Review
As another new year begins, I thought it an appropriate time to evaluate the Mitchell Collision Parts Price Index (MCPPI) data once more. Read More

Posted in: Articles, Collision Claims Management, Collision Repair Management

What’s Driving the Costs to Repair Today’s Top Selling Car?

We are seeing an increase in average repair severity across the U.S. and Canada, and that increase has the industry focusing on what is driving that increase.

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Posted in: Articles, Collision Claims Management, Collision Repair Management

Total Loss Pain Points Yesterday and Today: How Far We’ve Come
There are three basic steps in the process of declaring a total loss -- the FNOL, the appraisal and the settlement -- and each can easily become a point of pain for the customer and the insurer. Read More

Posted in: Articles, Collision Claims Management

Clinical Labs, States’ Readiness: Two of Many ICD-10 Topics Gaining Steam
This podcast showcases a discussion on the health care industry's readiness for adopting the new ICD-10 codes. Read More

Posted in: Articles, Auto Casualty Claims Processing

Impact of Procedure Code Analysis on Claims Handling Procedures
Investigation into the top 10 procedure codes, based on total allowed amount, experienced by the auto casualty insurance marketplace provides valuable insight for claims organizations, investigators and legislators. Read More

Posted in: Articles, Auto Casualty Claims Processing

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