Testimonials

Workers' Compensation Solutions

"The flexibility of the SmartAdvisor solution to adapt to our claims environment has been integral to our ability to meet our operational efficiency and cost containment goals. In particular, the Capstone Business Decision Engine, which allows us to implement our own business rules, gives us a huge advantage in control and accuracy over every bill we process. Mitchell is an outstanding business partner who not only understands the industry but also our business. We look forward to a long and productive relationship together."

Jeff Steiner, Director of Workers' Compensation and Managed Care
Tyson Foods

As a large, Regional Insurance Organization, our company's experience with Mitchell SmartAdvisor Solutions as a long term business partner has been very positive. Mitchell works consultatively with our team to assist in initiating strategic plans, explore savings results/opportunities, and research potential programs as we work to achieve company goals. The SmartAdvisor software suite's flexibility and customizable rules-based decision engine have improved consistency, accuracy, and efficiency for our bill review operations, sometimes facilitating better service from other vendors. Mitchell has always shown interest in our needs when enhancing their products and services and plays a very important role in our business."

Vice President of Claims & Managed Care
Regional Insurance Organization

Auto Physical Damage

"Manitoba Public Insurance selected Mitchell's eGlassClaim because we wanted to automate our glass claims operations with a modern, streamlined solution. We have gained a glass claims management solution that eliminates manual invoice entry, manual review of invoices, and one that also automates the glass claims creation process and invoice creation and submission—all without a burdensome, costly conversion from our legacy system."

Marilyn McLaren
President of Manitoba Public Insurance

"Mitchell's WorkCenter gives us the ability to leverage scale across all Plymouth Rock companies in terms of cost advantage, efficiencies, central data collection and consistent workflow. The ease of implementing Mitchell's claims handling technology in such a diverse IT environment was a definite deciding factor in our decision to choose WorkCenter."

Rick Adam
Vice President Claims, High Point Safety and Insurance Management Corporation

"Mitchell's end-to-end physical damage claims solution will enable Progressive to continue to provide accurate and efficient service to our customers, while reducing our overall technology spend."

Michael Sieger
Vice President of Claims, Progressive

"AutoAdvise is very easy for my claims staff to use; there has been no need to change our normal workflow."

Keith Chance, CPCU
Regional Claims Manager for Southern General Insurance, North Carolina

"Our goal is to grow the business. RepairCenter really helps us increase our closing rates and expand our business."

Tom Gillespie
BODYWORKS by Concours, Milwaukee, Wisconsin

"Mitchell RepairCenter has brought our shop into the 21st century. The technological advances that RepairCenter affords will help us grow our business."

Kevin Mehok
Continental Toyota, Hodgkins, Illinois

"RepairCenter helps us manage the entire day to day repair process and gives us real time control and analysis of everything we do."

Anthony Caprini & Lou Hanhan
Precision Auto Body & Detail, San Francisco Bay Area, California

"With RepairCenter, we have better control of our cash flow and run a much leaner operation.
The Multi-Shop Analytics feature is a must for anyone who has multiple locations."

Joe Coverdill
Carsmetics, Multiple Locations: Atlanta, Florida, California

"Prior to FastPhoto, we had to organize photos manually and take the time to move them over one file at a time. Now we can take hundreds of photos of the car and instantly sort them into the correct repair order or estimate. And I can view photos from all my shops at one central location, which is much more efficient."

Steve Kick
Avalon Collision Center, Rancho Cucamonga, California

"I can't say enough about the value of the Refinishing Materials Calculator—a must for maintaining material profit margins!"

Glen Sunder
Peter's Body Shop, Saint Cloud, Minnesota