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News & Updates

Computer Vision—from Diagnosing Cancer to Transforming the Claims Process April 19, 2017
From the day Watson beat Ken Jennings at Jeopardy, artificial intelligence (AI) has captured our collective imagination.
Today Tacos, Tomorrow Intelligent Enterprise—How Bots Are Transforming Insurance April 3, 2017
Bots are cropping up everywhere. Just six months after their launch on Facebook Messenger, there we’re 34,000 of them on the platform.
When Artificial Intelligence Gets Up Close and Personal, Does Human Interaction Fall by the Wayside? February 22, 2017
Artificial intelligence (AI) has the potential to profoundly impact the insurance industry.
Lessons Learned on the Journey to DevOps Transformation January 31, 2017
A few years back, I invited Gene Kim, DevOps evangelist and author of the book, The Phoenix Project: A Novel about IT, DevOps and Helping Your Business Win, to speak at Mitchell’s annual developer conference, DevCon.
For PBMs, Technology Integration Provides Insight and Positive Impact January 19, 2017
Technology continues to transform the way we live and work, and the insurance industry is no exception. One way technology advancements are having a positive impact on workers’ compensation payors and enabling them to get their claimants on the road to recovery in a safe and effective manner is by improving visibility into pharmaceutical utilization.
Employee Engagement and Community Engagement Go Hand-in-Hand December 14, 2016
Employee engagement is a top priority for every human resources executive, and for good reason. 
From Airbnb to Uber: How Peer to Peer Transactions Are Transforming the Insurance Industry November 22, 2016
If you’ve ever taken Uber or stayed in an Airbnb, then you’ve participated in the peer-to-peer economy.
What Does Security Look Like When There Is No Perimeter? October 26, 2016
Recently, it’s been said by many in the IT Industry that ‘the perimeter is dead’. But what, exactly, does that mean?
Driving Customer Satisfaction through Parts Procurement October 16, 2016
Shortly after joining the Mitchell team, I spent a great deal of time traveling around and touching base with our customers to best gauge what’s top of mind for them.
Building a Strong Culture is a Conscious Decision September 27, 2016
Culture isn’t accidental. It takes a conscious commitment from leadership across the company to decide what they want the company experience to be and deliberate action to drive it into all aspects of the business—including the employee and customer experience.

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