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Mitchell SmartAdvisor™ Customer Advisory Council Discusses Medical Claims Leakage Technology Breakthroughs

Collaborative forum exchanges ideas about next generation medical bill review
quality optimization

San Diego, CA—July 29, 2010— Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty and claims and Collision Repair industries, today announced the successful conclusion of the second meeting of the Mitchell SmartAdvisor™ Customer Advisory Council (CAC). Members include claims executives from leading insurers, third party administrators and state funds, including EMC Insurance, Federated Insurance Companies, GAB Robins/MedInsights, Intracorp, Paradigm Management Services, Texas Mutual, The City of San Jose and Zurich Insurance. The CAC met in Chicago, IL July 26-27, 2010 and focused on stemming medical claims leakage by leveraging the power of technology.

"The Chicago CAC meeting was a resounding success," said Senior Vice President and General Manager of the Mitchell International SmartAdvisor Solutions Division, Nina Smith. "Leading workers' compensation insurance company leaders discussed technology and business strategies aimed at more effectively managing claims and controlling skyrocketing medical costs in this high-level, collaborative forum convened by Mitchell SmartAdvisor Solutions."

The CAC convenes to generate ideas and offer guidance that will help SmartAdvisor continue its role as the leading medical claim cost containment solution that helps payers of workers' compensation claims evaluate and settle claims faster and more accurately. The CAC is a collaborative forum where "Voice of the Customer" insights into business requirements and technology needs will be applied to the creation of market-leading medical bill review solutions with superior levels of quality, performance and end-user experience.

"Mitchell SmartAdvisor Customer Advisory Council meetings provide insurance carriers with a significant opportunity to provide real-world insight into the needs and expectations of the insurance industry," said Karlyn T. Carnahan, Principal, Novarica. "Novarica's Business and Technology Trends for 2010: Workers' Compensation report identified stemming medical claims leakage as one of the top business and technology priorities for insurance payors, an industry challenge Mitchell SmartAdvisor Solutions is tackling head-on through CAC meetings. Collaboration with company leaders and industry peers to identify new opportunities for innovation and improvement are some of the top benefits of these meetings."

SmartAdvisor is a comprehensive bill review solution for workers' compensation that leads the industry in its unique combination of performance software, client services, and best-in-class partnerships. SmartAdvisor's unique capabilities include customizable workflow modeling, Capstone® business decision rules engine, SmartReports™ data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. In addition to being a leading workers' compensation solution, SmartAdvisor provides the same capabilities and benefits to the auto and general liability markets and is ideal for servicing all bodily injury lines in a single platform. Visit www.mitchell.com/smartadvisor for more information or contact Mitchell SmartAdvisor Solutions directly at 1-800-421-6705 to schedule a demo of the SmartAdvisor bill review system.

About Mitchell SmartAdvisor Solutions
A division of Mitchell International, Mitchell SmartAdvisor Solutions is a leading provider of workers compensation bill review solutions. SmartAdvisors unique capabilities include customizable workflow modeling, Capstone business decision rules engine, SmartReports data analytics and reporting tools, Claims Examiner Portal for fast, secured, real-time access to bill data, and a proven technology platform that delivers on average 50-70% straight-through processing for improved efficiencies and lower costs. Visit www.mitchell.com/smartadvisor for more information.

About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.



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