GAINSCO Selects Mitchell as New Provider of Physical Damage Claims Solutions
New client win shows rapid momentum and market acceptance of WorkCenter™ end-to-end integrated physical damage claims processing solutions
San Diego, CA—July 31, 2012— Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty Claims and Collision Repair industries, today announced that GAINSCO Auto Insurance®, a provider of specialized personal auto coverage, has selected Mitchell as its new long term provider of auto physical damage claims processing solutions. Under the terms of the multi-year agreement, GAINSCO will implement Mitchell WorkCenter™ Total Loss, developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates, as well as Mitchell's assignment, repairable estimating and reporting solutions.
Greg Castleman, Sr. Vice President and Chief Claims Officer, for GAINSCO Auto Insurance, said "We selected Mitchell as our auto physical damage solutions provider of choice because we were extremely impressed with the functionality of its product suite and the service-oriented approach of the Mitchell team. They went above and beyond to provide a solution that fits our needs and integrates seamlessly with GAINSCO's claims management system."
He added, "Mitchell's proven ability to put into place reliable claims solutions that drive accurate outcomes will enhance our ability to deliver on our promise to our customers. This partnership with Mitchell and investment in its product suite is another example of our drive and commitment to become the best auto insurance company in the markets in which we do business."
"We are pleased to add GAINSCO Auto Insurance as a new client, and welcome the company to Mitchell," said Scott Kozak, Senior Vice President, Sales & Service for Mitchell. "GAINSCO's use of WorkCenter Total Loss, the industry standard for consumer-friendly vehicle valuations, in concert with Mitchell's other reliable, flexible, and easy-to-use physical damage claims processing solutions, will empower the company to continue to provide an optimal auto claims customer experience."
Mitchell WorkCenter is an open, modular, and end-to-end physical damage claims settlement solution that powers all of an insurer's physical damage claims processing needs including dispatch, appraisal, total loss, repair management, review and customer satisfaction reporting. To learn more, please go to Mitchell.com/WorkCenter.
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.
About GAINSCO, Inc.
GAINSCO, INC. (Pink Sheets: GANS) is a Dallas, Texas-based holding company established in 1978. The Company, through its insurance brand, GAINSCO Auto Insurance®, specializes in minimum-limits personal auto coverage and actively distributes its nonstandard personal auto products through independent retail agents in Florida, Georgia and South Carolina (Southeast Region) and in Arizona, New Mexico, Oklahoma and Texas (Southwest Region). Its insurance company subsidiary is MGA Insurance Company, Inc. For more information about GAINSCO, please visit www.gainsco.com.
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