Mitchell Provides Customer Vehicle Statusing and OEM Information to the Industry Free of Charge and OEM Information to the Industry Free of Charge

Free Mitchell RepairCenter™ QuickStart package helps shops increase customer satisfaction, access the most up-to-date collision repair information, and optimize their estimate-to-RO sequence

San Diego, CA—December 1, 2009—Mitchell International, Inc., a leading provider of information, workflow, and performance management solutions to the Collision Repair and Property & Casualty insurance claims industries, today announced that it is now offering Mitchell RepairCenter™ QuickStart free to the entire U.S. collision repair market. Mitchell RepairCenter QuickStart provides collision repairers with instant access to vehicle repair web-statusing capabilities, the latest OEM repair data and procedures from Ford, GM, and Chrysler—including continuous updates to help ensure repairers are using the most current information—and the ability to convert estimate files from all major estimating systems into repair orders. Collision repairers are encouraged to visit the new Mitchell RepairCenter Website—www.mitchellrepaircenter.com—to access this free package.

"We are excited to be the only solution provider to share this valuable content free of charge with shops across the country," said Alex Sun, Mitchell's President and CEO. "I truly hope that repairers will take advantage of the free download because I am confident that this offering can immediately help repairers, who are challenged now more than ever, to operate more efficiently."

"Today is a very exciting day for us because we're able to offer shops of all sizes the opportunity to download Mitchell RepairCenter and realize the benefits of being able to manage the repair, the customer, and the business, all from a single Workspace," said Jason Bertellotti, Mitchell's Vice President of Repair Solutions.

Bertellotti added, "In just a few clicks and a matter of minutes, shops will be able to use Mitchell RepairCenter QuickStart's vehicle web-statusing tool, which they can implement on their own Website or via Mitchell's hosted Website to instantly inform customers of vehicle repair status. Shops will also have no-cost access to Mitchell RepairCenter TechAdvisor, which gives them up-to-date OEM repair data and procedures from the Detroit 3 auto makers so they will always be working with the most current information available."

Get immediate access to RepairCenter QuickStart using Mitchell's secure Website www.mitchellrepaircenter.com. Shops can also select a 30-day, free trial of other RepairCenter packages at the site, and learn about the complete Mitchell RepairCenter Shop Workspace.

Bertellotti concluded, "Collision repair shops of all types will immediately see how quick and easy it is to put Mitchell RepairCenter QuickStart technology to work. All they need to do is to visit our Website, select and download the programs, and they'll be up and running in a matter of minutes."

To download the free Mitchell RepairCenter QuickStart Package and learn more about the new Shop Workspace, visit www.mitchellrepaircenter.com.

About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of information and workflow solutions to the Property & Casualty Insurance Claims and Automotive Collision Repair industries. The company's comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers' compensation claims processes. Mitchell enables millions of electronic transactions between more than 30,000 business partners each month to enhance partner productivity, profitability, and customer satisfaction.