Article: 4 Keys To Increasing Customer Loyalty
|
How the elements of being kept informed, on-time delivery, shop service and shop quality are driving customer loyalty in the collision repair sector. By Jason Bertellotti As the collision repair market becomes increasingly competitive, it is more important than ever for collision repair facilities to use every resource available to attract and retain customers. One powerful tool that shops can leverage is the voice of their own customers. By listening and responding appropriately to customer concerns and compliments, shops can increase customer referrals and repeat business… Published May 2008 |
Press
Mitchell’s CTO Erez Nir Named Trace3 Outlier of the Year 2012 Finalist
January 13, 2012—Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision
Repair industries, today announced that the company’s Chief Technical Officer,
Erez Nir, has been nominated
as a finalist for the Trace3 IT Outlier Award for 2012…
