Intelligent Field Dispatch
With Intelligent Field Dispatch, dispatchers can schedule and map the most efficient routes by taking into account all outstanding assignments and available staff appraisers. WorkCenter Dispatch also allows dispatchers to freely modify programmed schedules and routes as needed to adjust for unique staff-specific needs.
With real-time synchronization and fully integrated mapping services, Dispatch offers
visibility for effective field appraisal management.
Dispatch Board
- Route is displayed from one assignment to the next
- Assignment icons are displayed along the route
- Unassigned job locations and field estimator locations are displayed
Field Appraiser Board
- The schedule can be rearranged as necessary to accomodate any priority shifts during the day
- Driving directions are determined for the entire day's schedule—from designated starting point (such as home or office) to ending point
- Constraints , such as high priority, specified day or time, and status of assignments are displayed graphically
- Assignments can be uploaded easily to a supported GPS device
Mobile Access
The schedule can be conveniently accessed by field appraisers online or through a mobile application. Throughout the work day, appraisers update assignment status to communicate progress to the dispatcher.
Click here to request information on the WorkCenter claims processing software and workflow solutions for your business.
 |
Mitchell WorkCenter Dispatch Video
Press
Mitchell Releases Integrated Salvage Management Solution
November 1, 2011
WorkCenter™ Salvage 2.0 to help insurers streamline disposition cost management and achieve
a higher percentage of positive recoveries on low-value
salvage vehicles.
Full Article >>