Assignment

Do you have varying estimate assignment paths? WorkCenter’s flexible capabilities provide you with multiple ways to schedule an assignment:

• Manually—through the application
• Seamlessly—via integration with your claims management system
• Automatically—to staff appraisers based on skills, location and availability

WorkCenter handles your assignment needs by routing to your preferred inspection method—drive-in, staff appraiser, body shop or independent appraiser —based on the criteria you set at First Notice of Loss (FNOL). For assignments sent to field staff, dispatchers can use our Intelligent Field Dispatch solution to automatically schedule assignments to the right staff appraiser for the job. Claims handlers can also use Resource Look-up to quickly find the most appropriate staff or partner source for each assignment.

Click here to request information on the WorkCenter claims processing software and workflow solutions for your business.