RepairCenter™ Customer Engagement Tools Powered by AutocheX

RepairCenter™ Customer Engagement Tools

Drive Customer Satisfaction

RepairCenter™ has tools that deliver fast, accurate and impartial customer satisfaction results. With this powerful tool you can quickly use customer satisfaction indexing (CSI) data to proactively solve problems, capitalize on strengths and demonstrate a commitment to customer service excellence.

  • Improve customer communications. Understand, meet and exceed customer expectations
  • Increase customer loyalty and profitability. Gain repeat business and referrals that lead to business growth
  • Identify areas of improvement. Use what you learn to motivate employees and achieve performance goals
  • Enhance business relationships. Document
    customer satisfaction and improve
    shop-insurance company interactions

RepairCenter™ Customer Engagement Tools

Reputation Manager
The Mitchell RepairCenter Reputation Manager Package is designed to manage your brand online and reveal business insights from customer survey data. Reputation Manager features a powerful Text Analytics Engine and Customer Sentiment Dashboard which provide actionable data from open-ended survey questions and social media chatter.
>> Get the details on Reputation Manager

Survey Reports
Gain a competitive edge with user-friendly, dynamic reporting tools that give you real-time data you can trust as a basis for making important business decisions.
>> Get the details on Survey Reports

For more information about RepairCenter Customer Engagement Tools call 800-238-9111

Customer Engagement Tools
 (CEM) - Collision Repair
Contact Us - RepairCenter Customer Engagement Tools

RepairCenter CEM Flyer - PDF

RepairCenter Customer Engagement Tools Flyer

CEM Sentiment Tool Brochure - PDF

Tool Brochure

Instantly uncover the "why" behind customer satisfaction performance scores.


Article: 4 Keys To Increasing Customer Loyalty

White Paper:
Building an Effective Customer Loyalty Program

Congratulations to the 2012 AutocheX Premier Achiever Award winners! AutocheX Premier Achiever Award


Mitchell RepairCenter™ ToolStore Integrates with izmocars AddOnAuto to Provide Sales and Ordering

October 17, 2012
The izmocars accessories sales solution, AddOnAuto (AOA), integrates into the RepairCenter™ ToolStore, allowing auto body repair shops to connect to it directly from RepairCenter…

>> Read More Mitchell Press
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