All News
Videos
Press Releases
Webinars
Articles
Case Studies
Customer Testimonials
Blogs

From Airbnb to Uber: How Peer to Peer Transactions Are Transforming the Insurance Industry

November 22, 2016,
If you’ve ever taken Uber or stayed in an Airbnb, then you’ve participated in the peer-to-peer economy.Read More >>

Mitchell's 2016 Property & Casualty Conference Attracts Industry Leaders From Auto Casualty, Auto Physical Damage and Workers' Compensation Claims Markets

November 16, 2016,
The gathering of experts in auto physical damage, auto casualty and workers’ compensation insurance claims served as a platform for Mitchell to share insights and listen to their custo...Read More >>

Mitchell International Launches Mitchell Connect, Workflow and Communications Solution for the Industry

November 15, 2016,
New web-based platform facilitates communication between repair shops and insurance companies in North America and EuropeRead More >>

Mitchell Goes “Back to School” with Uniform Donation

November 08, 2016,
In October, we had the privilege to give back to future members of the Collision Repair Industry through a partnership with the Collision Repair Education Foundation (CREF).Read More >>

Mitchell to Acquire Integrated Prescription Solutions

November 01, 2016,
The acquisition further strengthens Mitchell’s ScriptAdvisor™ PBM solution, and brings more than 70 new customers to the Company.Read More >>

Mitchell International Acquires Qmedtrix; Offers Broadest Set of Cost Containment Products to Workers’ Compensation and Auto Casualty Markets

November 01, 2016,
Qmedtrix’s differentiated specialty bill review and negotiation services enable the ability to determine a fair, accurate and defendable reimbursement amount for medical services.Read More >>

Mitchell Announces $50 Million First Lien Term Loan

October 27, 2016,
Mitchell expects to use the proceeds of the term loan to continue its track record of investing in technologies that drive better outcomes in the markets it serves.Read More >>

What Does Security Look Like When There Is No Perimeter?

October 26, 2016,
Recently, it’s been said by many in the IT Industry that ‘the perimeter is dead’. But what, exactly, does that mean?Read More >>

Understanding SB1160—New California Utilization Review Requirements

October 18, 2016,
In the scant two months leading up to its signature by California Governor, Jerry Brown, SB1160 gained a tremendous amount of attention from those in the California workers’ compensati...Read More >>

Driving Customer Satisfaction through Parts Procurement

October 14, 2016,
Shortly after joining the Mitchell team, I spent a great deal of time traveling around and touching base with our customers to best gauge what’s top of mind for them.Read More >>

Mitchell Announces Mitchell Parts Procurement Through Strategic Alliance with uParts

October 14, 2016,
Mitchell announced today that it has formed a strategic alliance with, and a significant investment in, parts procurement network, uParts.Read More >>

Moving away from the “Out of Network” name

October 14, 2016,
Historically, cost containment products have been developed in boxes – solutions were either for in-network or out-of-network bills.Read More >>

Enhance the Consumer Experience through Self-Service Solutions

October 14, 2016,
As the vehicle insurance claim industry shifts away from the traditional staff-estimating model to more nontraditional and streamlined channels, there will be new opportunities to enhance th...Read More >>

Industry trends are shaping insurance technology

October 13, 2016,
As new technological capabilities become available, insurance carriers and other payors are seeking opportunities to strengthen their cost containment workflow to keep up with the ever-chang...Read More >>

Mitchell International Launches Enhanced SmartAdvisor® Medical Bill Review Solution

October 11, 2016,
The updated solution provides P&C customers advanced user-friendly features with a new, modern user interface that further simplifies the claims process, helps contain costs and improves...Read More >>

Mitchell Partners with Tractable to Bring Artificial Intelligence to Insurance Claims for the First Time

October 10, 2016,
Mitchell will integrate Tractable’s solutions within its WorkCenter™ Automobile Physical Damage platform, enabling customers to make better decisions and accelerating the vehicle...Read More >>

Building a Strong Culture is a Conscious Decision

September 27, 2016,
Culture isn’t accidental. It takes a conscious commitment from leadership across the company to decide what they want the company experience to be and deliberate action to drive it int...Read More >>

Mitchell Launches Enhanced DecisionPoint® Medical Bill Review Solution

September 26, 2016,
The latest version of the DecisionPoint solution includes new and enhanced features designed to enable insurance carriers to easily analyze their results, stay compliant and increase consist...Read More >>

Workplace Wearables Bode Well for Worker’s Compensation

September 13, 2016,
According to the Application Resource Center, 1 in 6 Americans currently own a wearable device.Read More >>

Make a Bigger Impact on Third Party Auto Claims

September 12, 2016,
In just one year, the average bodily injury claim cost has risen about 4 percent, from $13,719 in 2014 to $14,280 in 2015.Read More >>

Uber takes a step toward the cloud. Dropbox takes a step back. Both are headed in the same direction.

August 30, 2016,
IDC predicts that more than 80 percent of enterprise IT organizations will commit to hybrid cloud architectures by 2017.Read More >>

Break Down Traditional Bill Review Procedures

August 23, 2016,
Payors often fall into a pattern of sending their workers’ compensation medical bills through the same process they always have, and are consequently getting the same results they&rsqu...Read More >>

Mitchell International Appoints Jack Rozint as Vice President of Sales & Service of Auto Physical Damage Business Unit

August 22, 2016,
An industry veteran, Rozint has more than 20 years of information service experience in the auto claims and collision industries. Most recently, he was with consulting firm RepairCar.com.Read More >>

The Compliance Corner

August 18, 2016,
Prescription protocols for medical marijuana are changing monthly due to new studies promoting use and regulatory bodies that allow the prescription of medical marijuana in their states.Read More >>

Digital Consumer Experiences Are Changing the Insurance Industry and That’s a Good Thing

August 16, 2016,
Today, the average consumer owns 3.64 connected devices, and this hyper connectivity has changed the way people interact and communicate with each other.Read More >>

An Interview with Alex Sun: Key Technology Trends

August 08, 2016,
Alex Sun, President and CEO of Mitchell, describes three key technology trends that are impacting the P&C insurance industry: technology transformation, machine learning and digital cons...Read More >>

Mitchell Issues Third Quarter 2016 Industry Trends Report

August 08, 2016,
Latest Report Features President and CEO, Alex Sun, Providing Insights into Current and Emerging Trends; Shares Key Findings of Mitchell’s Collision Parts Price Index and Highlights Fi...Read More >>

Settling In—A Q-and-A with Mitchell’s General Manager of Auto Physical Damage, Debbie Day

August 02, 2016,
Seven weeks into her new role as the Auto Physical Damage (APD) General Manager here at Mitchell International, Debbie Day brings a fresh approach and big plans for continuing to empower bet...Read More >>

Mitchell Honors Industry’s Best Repair Shops with 14th Annual AutocheX™ Premier Achiever Awards

June 20, 2016,
Mitchell International, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) insurance industry and their supply chain partners, ...Read More >>

Mitchell Integrates Comparable Build Sheet Data into the WorkCenter™ Total Loss Solution

June 14, 2016,
Mitchell International, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) insurance industry and their supply chain partners, ...Read More >>

Five Qualities of an Effective Business Workflow Solution

May 24, 2016,
No two payors are the same, so their business workflow solutions shouldn’t be identical either.Read More >>

Mitchell International Launches Updated Version of the RepairCenter Mobile App

May 23, 2016,
Mitchell International, a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) insurance industry and their supply chain partners, ...Read More >>

The CDC and P&C: New Opioid Guidelines a Powerful Step in the Right Direction

May 20, 2016,
The Centers for Disease Control (CDC) newly established guidelines for the prescribing of opioids for chronic pain.Read More >>

Repair Procedures for Everyone

May 19, 2016,
Giving technicians tools that will help them safely restore today's vehicles to pre-accident condition is a no brainer.Read More >>

Mitchell International Examines Medical Price Index for Workers’ Compensation Claims

May 17, 2016,
The Industry Trends Report evaluates the latest industry trends and data to help P&C insurers, bill reviewers and payers navigate the current market.Read More >>

Mitchell Selects Winners of 14th Annual AutocheX™ Premier Achiever Awards

May 16, 2016,
The 14th annual Premier Achiever Awards honor repairers that consistently earn customer satisfaction scores in the top five percent of their programs as measured by  AutocheX , Mitc...Read More >>

Quick Tip: How to Use Tags and Filter Messages in RepairCenter Mobile

May 13, 2016,
RepairCenter™ Hub now features a list of tags you can add to your posts to better organize your message feed and easily find a post later through the new filter option.Read More >>

Quick Tip: How to Get Job Activity Updates in RepairCenter Mobile

May 13, 2016,
One of our favorite parts of Hub in RepairCenter™ Mobile is the fact that it allows for real time collaboration with everyone in your shop.Read More >>

Quick Tip: How to Enable Push Notifications in RepairCenter Mobile

May 13, 2016,
With push notifications in RepairCenter™ for mobile, you’re able to easily stay on top of an important update to a conversation or job.Read More >>

Quick Tip: How to Use the VIN Scan Decode in RepairCenter Mobile

May 13, 2016,
Creating a new opportunity using the RepairCenter™ mobile app is even easier with the addition of the VIN scan decode feature.Read More >>

Quick Tip: How to Upload Multiple Photos in RepairCenter Mobile

May 13, 2016,
With our new multiple photo upload feature, your shop can now save time by uploading multiple photos at once to an Opportunity or Repair Order in the RepairCenter™ Mobile app.Read More >>

Quick Tip: How to Access Hub in RepairCenter Mobile

May 13, 2016,
Did you know: 96% of small businesses are relying on mobile technology to get smarter and faster?Read More >>

From Desktop to Mobile: How One App Can Have a Huge Impact

May 12, 2016,
As smartphones have quickly become a way of life, the seamless integration of apps across platforms like desktops and tablet has made app use an integral part of many businesses.Read More >>

Mitchell Issues Second Quarter 2016 Industry Trends Report

May 09, 2016,
Latest report features exclusive 70th anniversary interview with President and CEO, Alex Sun; details auto physical damage claims severity insights and pharmaceutical workers’ compensa...Read More >>

An Interview with Alex Sun: Key Components of Mitchell's Past and Present Strategy

May 09, 2016,
Alex Sun, President and CEO of Mitchell, describes three key components of the company's past and present strategy: developing solutions that add value to the market; using advanced technolo...Read More >>

An Interview with Alex Sun: Foundational Elements of Mitchell's Success

May 09, 2016,
Alex Sun, President and CEO of Mitchell, decribes three foundational elements of Mitchell's ongoing success: the company's customers and their commitment to their work; the company's own com...Read More >>

An Interview with Alex Sun: Today's Core Values Are Rooted in Mitchell's Past

May 09, 2016,
Alex Sun, President and CEO of Mitchell, describes three core values that have served Mitchell throughout the years: delivering expertise to the market; identifying and implementing enabling...Read More >>

Mitchell International Appoints Debbie Day as General Manager of Auto Physical Damage Business Unit

May 02, 2016,
Debbie Day joins the company with over nineteen years of technology strategy and operations experience, most recently as chief operating officer and senior vice president at ClosingCorp, in ...Read More >>

Mitchell launches access to ForeSight Medical to contain the variable and rising cost of surgical implantable devices for its SmartAdvisor® platform customers

April 25, 2016,
Mitchell International is pleased to announce the addition of ForeSight Medical to its portfolio of Strategic Partners.Read More >>

From Surviving to Thriving: Key Insights from Mike Anderson

April 19, 2016,
Mike Anderson's top 10 Insights from his “Positioning Yourself in the Collision Repair Industry” presentation at Mitchell International on March 1, 2016.Read More >>

EY Announces Alex Sun, President and CEO of Mitchell International, as an EY Entrepreneur Of The Year® 2016 San Diego Semifinalist

April 14, 2016,
Alex Sun was selected as a semifinalist by a panel of independent judges. Finalists will be announced Wednesday, May 25, and winners will be announced at a formal Awards Gala.Read More >>

Mitchell International Launches ScriptAdvisor™

April 07, 2016,
The Pharmacy Benefit Management Solution That Delivers Better OutcomesRead More >>

Collision Shop Estimating Advice from the Midwest Auto Body Trade Show

February 26, 2016,
The Midwest’s most comprehensive auto body tradeshow unveiled and showcased the latest equipment, information, and technology in the collision repair industry.Read More >>

Mitchell Hits the Pavement for Road Show 2016

April 01, 2016,
We kicked off our third annual Road Show last week and we couldn’t be more excited to get going. As the original visionary behind the project, Pauline Perenack can tell its origin...Read More >>

The Hidden Costs of Higher MPGs

March 28, 2016,
If you thought the relationship between gas mileage and insurance ended at the ‘pay-as-you-drive’ approach, we’ve got news for you. From monthly premiums to collision repai...Read More >>

Alex Sun and Mitchell Are Making & Defining Collision Industry News

March 21, 2016,
Mitchell President and CEO Alex Sun was recently interviewed by a pair of popular publications in our industry.Read More >>

Q1 2016 ITR Live Recap: The High Cost of High Tech

March 11, 2016,
We are proud to present the current quarter’s Mitchell Industry Trends Report live, right to your computer, via a live webinar! Read More >>

Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid

March 08, 2016,
U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 patent infringement lawsuit are not patentable.Read More >>

Estimating is Easy Now for Gulf Coast Firm

March 07, 2016,
For roughly five months, Oscar Pineda, independent adjuster and owner of Houston-based Gulf Coast Estimatics has used Mitchell Estimating, also known as UltraMate, to manage estimates f...Read More >>

Close Up: Meet the Mitchell Editorial Team, Jerry Gastineau

February 22, 2016,
We’ve saved the best for last in our six-part series, ending with Manager, Technical Writing, Jerry Gastineau. Jerry is passionate about the shared goal of the editorial team, which is...Read More >>

Close Up: Meet the Mitchell Editorial Team, Mike May

February 15, 2016,
Mike has seen a lot of change at Mitchell since he started 25 years ago. The way Mitchell delivers its products has changed; however one thing hasn’t, customers still need accurate dat...Read More >>

Mitchell Issues First Quarter 2016 Industry Trends Report

February 08, 2016,
Getting to the root of the common phrase that "Cars cost more to repair than they used to", Greg Horn, Vice President of Industry Relations at Mitchell, analyzes repair cost inflation rates ...Read More >>

Close Up: Meet the Mitchell Editorial Team, Greg MacLean

February 08, 2016,
As a former body man, Greg knows first-hand how important it is to have accurate estimating data. Read more about how he helps develop data for Mitchell, and the personal satisfaction he get...Read More >>

Transitioning to the Cloud—Inevitable, Not Easy

February 04, 2016,
According to IDC, by 2020, people will stop referring to the cloud as public and private, and sometime thereafter, it will stop being called the cloud at all—it will simply be the &ldq...Read More >>

30 Years of Collaboration and Still Going Strong

February 01, 2016,
Industry veteran and BMW Certified Collision Repair Center Manager for Nick Alexander Imports, Mike Gregorian, tells us in his own words why Mitchell's expertise in the industry is still an ...Read More >>

1 Simple Step to Raise your CSI Score

January 25, 2016,
In a collision repair shop, the customer service experience you deliver is just as important as the parts you use or the top-notch technicians you employ.Read More >>

Shop Tip of the Week: Scheduling Vehicles

January 25, 2016,
Most shops use the total hours worked on the vehicle divided by the touch time promised to the carrier, which allows them to figure out how long a vehicle should be at their collision center...Read More >>

Good Estimates: Your Blueprint to Profits

April 24, 2015,
An estimate is so much more than a price-to-fix quote. It’s a blueprint for the entire repair process, the key to customer satisfaction, and vital to your relationship with insurers.Read More >>

Road Show Stop: Prochilo Brothers Auto Collision

January 18, 2016,
The company is founded on three main fundamental values: client satisfaction, world-class quality, and inter-dependency working with our partners.Read More >>

Driving consistency in claims outcomes

January 11, 2016,
As I speak with claims executives at various insurance companies, their concerns are often quite similar and generally revolve around the lack of organizational consistency.Read More >>

Valuable Insurance Customers' Data From ACS Insurance Satisfaction Survey

January 11, 2016,
In late 2015, world-renowned market research firm J.D. Power unveiled its insightful and impactful 2015 U.S. Auto Claims Satisfaction Study (ACS). The study is based on survey responses from...Read More >>

Business Coaching and Today's Auto Body Shop Operator

January 06, 2016,
In 2013, FenderBender debuted its initial “How I Work” survey. The reason? To get under the hood of our challenging industry, and really take a closer look at all the aspects tha...Read More >>

How a New Perspective Could Mean Bigger Profits

January 06, 2016,
If there were proven ways to increase your chance for greater profitability, would you take action?Read More >>

Mitchell to Acquire Jordan Reses

January 06, 2016,
Mitchell today announced that it has acquired the assets of Jordan Reses, an industry-leading provider of pharmacy benefit management (PBM) services to the automobile casualty and workers co...Read More >>

Our Top 10 Collision Repair Industry Blog Posts of 2015

December 30, 2015,
Here are the 10 most popular posts for 2015. If you missed any of these, this is your chance to catch up on some useful information to help you grow your business in 2016.Read More >>

How to Meet the Challenges of New Materials

December 04, 2015,
As part of their ever-increasing efforts to maximize fuel economy, most major automakers are targeting vehicle weight reductions.Read More >>

How to Avoid an ICD-10 Claims Disaster

December 02, 2015,
The increase in codes offered by ICD-10 presents numerous challenges to carriers and providers looking to ensure that payment is received.Read More >>

ICBC Selects Mitchell International as Strategic Material Damage Solution Provider

December 02, 2015,
Integration will provide ICBC with a seamless and comprehensive claims solutionRead More >>

ICD10monitor's Talk Ten Tuesdays

November 24, 2015,
ICD10monitor's Talk Ten Tuesdays, a national radio news broadcast, featured Michele Hibbert-Iacobacci and Tina Greene on 11/17/15 discussing the latest with ICD-10 and the workers’ com...Read More >>

Pain-Free Total Loss is Here Today

November 17, 2015,
Luckily, technology can lessen the pain by streamlining the process for a measurably better customer experience.Read More >>

Mitchell Issues Fourth Quarter 2015 Industry Trends Report

November 11, 2015,
Latest report examines current trends on parts use and seasonality, reporting and the benefits of specialty networks; offers forecasts to help drive improved business decisionsRead More >>

Mitchell International Hosts Olympian at the National Workers’ Compensation and Disability Conference to Benefit March of Dimes

November 11, 2015,
Mitchell International highlights commitment to industry-wide excellence through social media charity initiative with Kerri StrugRead More >>

Smartglasses help adjusters see the future of claims

November 05, 2015,
Remember when the tools of the trade for adjusting insurance claims involved an instant camera, a voice recorder, a calculator and estimating sheets?Read More >>

Liability Assessment Software Improves Adjuster Efficiency and Accuracy

November 05, 2015,
Mitchell,  a leading provider of technology, connectivity and information solutions to the Property & Casualty (P&C) insurance industry and their supply chain partners, has anno...Read More >>

A focused approach to leveraging big data for Workers’ Comp

November 03, 2015,
One of the ever-present challenges facing the Workers’ Compensation industry is managing and making sense of the massive and growing amounts of information generated throughout the bil...Read More >>

How to Avoid an ICD-10 Claims Disaster

October 29, 2015,
Recent ICD-10 end-to-end testing conducted by CMS and the American Medical Association yielded an 87 percent claim acceptance rate.Read More >>

Get your auto claims down to size

October 29, 2015,
Claims organizations are faced with settling claims accurately and fairly, all while maintaining customer satisfaction. There are a variety of factors that can impact claims outcomes--in par...Read More >>

Mitchell International Concludes its 2015 Mitchell Roadshow

October 21, 2015,
Mitchell’s RepairCenter solution is built with the flexibility to configure and select functionality that can be customized to individual businesses.Read More >>

Mitchell International Concludes its 2015 Mitchell Canadian Roadshow

October 21, 2015,
The Mitchell RepairCenter solution is great because it is specially geared toward the auto body industry.Read More >>

Shop Tip of the Week: Print a PDF Copy of an Estimate

October 06, 2015,
Providing an exceptional customer experience comes in many forms. One of the easiest, but often overlooked, ways to do this is to explain to the customer how you repaired their car.Read More >>

Mitchell Collision Parts Index 2014 Review

September 23, 2015,
As another new year begins, I thought it an appropriate time to evaluate the Mitchell Collision Parts Price Index (MCPPI) data once more.Read More >>

Collision Industry Day Texas – September 25

September 21, 2015,
The Auto Body Association of Texas (ABAT) will be holding an all-day conference on September 25. At “Collision Industry Day,” the discussion will be around the most essential pro...Read More >>

What’s Driving the Costs to Repair Today’s Top Selling Car?

September 17, 2015,
We are seeing an increase in average repair severity across the U.S. and Canada, and that increase has the industry focusing on what is driving that increase.Read More >>

Mitchell International Supports Veterans2Work and its Employer Partnership Program

September 09, 2015,
A re-skilling collaboration to help returning veterans launch careers in the growth economyRead More >>

How to Increase Sales with Your Most Valuable Asset– Your Customers

September 03, 2015,
There’s no doubt that the industry is changing. It seems like there’s a new acquisition every day.Read More >>

Shop Tip of the Week: Hybrid Vehicle Repair with TechAdvisor

September 01, 2015,
In case you haven’t noticed, more and more hybrid vehicles are on the roadways every day.Read More >>

Mitchell Road Show Behind the Scenes

September 01, 2015,
Part road trip, part trade show, and all adventure, The Mitchell Road Show marks its second year in 2015.Read More >>

Total Loss Pain Points Yesterday and Today: How Far We’ve Come

August 27, 2015,
There are three basic steps in the process of declaring a total loss -- the FNOL, the appraisal and the settlement -- and each can easily become a point of pain for the customer and the insu...Read More >>

An Interview with Alex Sun: Key Technology Trends

August 08, 2016,
Alex Sun, President and CEO of Mitchell, describes three key technology trends that are impacting the P&C insurance industry: technology transformation, machine learning and digital cons...Read More >>

An Interview with Alex Sun: Key Components of Mitchell's Past and Present Strategy

May 09, 2016,
Alex Sun, President and CEO of Mitchell, describes three key components of the company's past and present strategy: developing solutions that add value to the market; using advanced technolo...Read More >>

An Interview with Alex Sun: Foundational Elements of Mitchell's Success

May 09, 2016,
Alex Sun, President and CEO of Mitchell, decribes three foundational elements of Mitchell's ongoing success: the company's customers and their commitment to their work; the company's own com...Read More >>

An Interview with Alex Sun: Today's Core Values Are Rooted in Mitchell's Past

May 09, 2016,
Alex Sun, President and CEO of Mitchell, describes three core values that have served Mitchell throughout the years: delivering expertise to the market; identifying and implementing enabling...Read More >>

ICD-10

April 06, 2015,
The current International Classification of Diseases (ICD) code set in use in the United States is ICD-9 which contains 17,000 codes. On October 1, 2013, the United States will begin officia...Read More >>

Mitchell's RepairCenter Hub

April 01, 2015,
Effective communication and collaboration is key to efficiently processing jobs, reducing service costs and increasing policyholder satisfaction. Mitchell RepairCenter Hub™ is an easy ...Read More >>

Ensuring Success with Outsourced Medical Bill Repricing: 5 Key Parameters

April 06, 2015,
Learn how to ensure success with outsourced medical bill repricing for auto casualty insurers. The risks and benefits of outsourcing medical bill repricing are discussed, along with suggesti...Read More >>

Mitchell RepairCenter ToolStore

April 01, 2015,
Increase efficiency and reduce errors RepairCenter™ ToolStore add-ons bring the auto collision industry’s most important partners into your repair shop. You get easy access to t...Read More >>

Mitchell RepairCenter Reputation Manager

April 01, 2015,
Manage your online brand and glean business insight from customer survey data There's a big difference between hearing your customers and listening to your customers. When you're listening,...Read More >>

Mitchell RepairCenter Parts Management Demonstration

April 01, 2015,
Automated parts pricing, ordering, and tracking Streamline parts procurement with the Mitchell RepairCenter™ Parts Management module: Save time and money through two-way parts ...Read More >>

Mitchell's 2016 Property & Casualty Conference Attracts Industry Leaders From Auto Casualty, Auto Physical Damage and Workers' Compensation Claims Markets

November 16, 2016,
The gathering of experts in auto physical damage, auto casualty and workers’ compensation insurance claims served as a platform for Mitchell to share insights and listen to their custo...Read More >>

Mitchell International Launches Mitchell Connect, Workflow and Communications Solution for the Industry

November 15, 2016,
New web-based platform facilitates communication between repair shops and insurance companies in North America and EuropeRead More >>

Mitchell to Acquire Integrated Prescription Solutions

November 01, 2016,
The acquisition further strengthens Mitchell’s ScriptAdvisor™ PBM solution, and brings more than 70 new customers to the Company.Read More >>

Mitchell International Acquires Qmedtrix; Offers Broadest Set of Cost Containment Products to Workers’ Compensation and Auto Casualty Markets

November 01, 2016,
Qmedtrix’s differentiated specialty bill review and negotiation services enable the ability to determine a fair, accurate and defendable reimbursement amount for medical services.Read More >>

Mitchell Announces $50 Million First Lien Term Loan

October 27, 2016,
Mitchell expects to use the proceeds of the term loan to continue its track record of investing in technologies that drive better outcomes in the markets it serves.Read More >>

Mitchell Announces Mitchell Parts Procurement Through Strategic Alliance with uParts

October 14, 2016,
Mitchell announced today that it has formed a strategic alliance with, and a significant investment in, parts procurement network, uParts.Read More >>

Mitchell International Launches Enhanced SmartAdvisor® Medical Bill Review Solution

October 11, 2016,
The updated solution provides P&C customers advanced user-friendly features with a new, modern user interface that further simplifies the claims process, helps contain costs and improves...Read More >>

Mitchell Partners with Tractable to Bring Artificial Intelligence to Insurance Claims for the First Time

October 10, 2016,
Mitchell will integrate Tractable’s solutions within its WorkCenter™ Automobile Physical Damage platform, enabling customers to make better decisions and accelerating the vehicle...Read More >>

Mitchell Launches Enhanced DecisionPoint® Medical Bill Review Solution

September 26, 2016,
The latest version of the DecisionPoint solution includes new and enhanced features designed to enable insurance carriers to easily analyze their results, stay compliant and increase consist...Read More >>

Mitchell International Appoints Jack Rozint as Vice President of Sales & Service of Auto Physical Damage Business Unit

August 22, 2016,
An industry veteran, Rozint has more than 20 years of information service experience in the auto claims and collision industries. Most recently, he was with consulting firm RepairCar.com.Read More >>

Out of Network Solutions Video

December 04, 2014,
Learn about the 5 critical tools you will need in order to develop an Out of Network negotiated settlement strategy that can help you maximize medical cost savings.Read More >>

Senate Bill 863 Webinar

October 20, 2014,
Senate Bill No. 863 was lauded as a major reform of California’s $16 billion Workers’ Compensation system. In this short webinar, you’ll quickly see the major regulations i...Read More >>

Enhance the Consumer Experience through Self-Service Solutions

October 14, 2016,
As the vehicle insurance claim industry shifts away from the traditional staff-estimating model to more nontraditional and streamlined channels, there will be new opportunities to enhance th...Read More >>

Patents at Center of Audatex Lawsuit Against Mitchell Ruled Invalid

March 08, 2016,
U.S. Patent and Trademark Office Board rules business processes covering total loss valuations that were at the heart of 2012 patent infringement lawsuit are not patentable.Read More >>

Driving consistency in claims outcomes

January 11, 2016,
As I speak with claims executives at various insurance companies, their concerns are often quite similar and generally revolve around the lack of organizational consistency.Read More >>

Business Coaching and Today's Auto Body Shop Operator

January 06, 2016,
In 2013, FenderBender debuted its initial “How I Work” survey. The reason? To get under the hood of our challenging industry, and really take a closer look at all the aspects tha...Read More >>

ICD10monitor's Talk Ten Tuesdays

November 24, 2015,
ICD10monitor's Talk Ten Tuesdays, a national radio news broadcast, featured Michele Hibbert-Iacobacci and Tina Greene on 11/17/15 discussing the latest with ICD-10 and the workers’ com...Read More >>

Smartglasses help adjusters see the future of claims

November 05, 2015,
Remember when the tools of the trade for adjusting insurance claims involved an instant camera, a voice recorder, a calculator and estimating sheets?Read More >>

A focused approach to leveraging big data for Workers’ Comp

November 03, 2015,
One of the ever-present challenges facing the Workers’ Compensation industry is managing and making sense of the massive and growing amounts of information generated throughout the bil...Read More >>

How to Avoid an ICD-10 Claims Disaster

October 29, 2015,
Recent ICD-10 end-to-end testing conducted by CMS and the American Medical Association yielded an 87 percent claim acceptance rate.Read More >>

Get your auto claims down to size

October 29, 2015,
Claims organizations are faced with settling claims accurately and fairly, all while maintaining customer satisfaction. There are a variety of factors that can impact claims outcomes--in par...Read More >>

Mitchell Collision Parts Index 2014 Review

September 23, 2015,
As another new year begins, I thought it an appropriate time to evaluate the Mitchell Collision Parts Price Index (MCPPI) data once more.Read More >>

Five Qualities of an Effective Business Workflow Solution

May 24, 2016,
No two payors are the same, so their business workflow solutions shouldn’t be identical either.Read More >>

How to Increase Sales with Your Most Valuable Asset– Your Customers

September 03, 2015,
There’s no doubt that the industry is changing. It seems like there’s a new acquisition every day.Read More >>

Keys to Successfully Automating Medical Claims Payment

March 11, 2015,
Needs, Issues, Requirements and Results Overview The property & casualty insurance industry relies on a combination of skilled claims people, highly efficient processes and sophisticat...Read More >>

Partner Brief: Cofinity

December 04, 2014,
Mitchell has partnered with Cofinity (an Aetna Company) to provide enhanced capabilities for the management of healthcare expenses related to property casualty bodily injury claims. Read More >>

Case Study: Young Shop Owners Credit Mitchell as Their 10th Employee

March 06, 2015,
Matt Ciaschini, 34, and his brother Zac, 30, own and operate Full Tilt Auto Body & Collision in Easthampton, MA, a busy shop that fixes and restores vehicles. The brothers are well-known...Read More >>

White Paper—New York Fee Schedule Analysis for the Industry

March 11, 2015,
An impact analysis of the New York Automobile Medical Fee schedule update of December 1, 2010 on the New York automobile insurance industry was completed by Mitchell ClaimsLab.Read More >>

White Paper: Claims Analytics for Auto Casualty Insurers

March 11, 2015,
Claim executives are tuning in to the power of analytics to identify new operational efficiencies, control losses and improve customers’ claim experience. To date, though, most organiz...Read More >>

White Paper: 7 Simple Steps to Improved Provider Adoption of Electronic Transaction Processing In Property & Casualty Markets

March 10, 2015,
Property & Casualty (P&C) insurance companies have a choice of several techniques for encouraging faster provider adoption of electronic billing (eBilling) and electronic payment (eP...Read More >>

Case Study: For Better Production Management

March 19, 2014,
Ste-Thérèse Toyota has been a renowned dealership for more than four decades in the greater Montreal area (Quebec, Canada). But recent expansion now means re-location of its co...Read More >>
HtmlNoArticles

From Airbnb to Uber: How Peer to Peer Transactions Are Transforming the Insurance Industry

November 22, 2016,
If you’ve ever taken Uber or stayed in an Airbnb, then you’ve participated in the peer-to-peer economy.Read More >>

Mitchell Goes “Back to School” with Uniform Donation

November 08, 2016,
In October, we had the privilege to give back to future members of the Collision Repair Industry through a partnership with the Collision Repair Education Foundation (CREF).Read More >>

What Does Security Look Like When There Is No Perimeter?

October 26, 2016,
Recently, it’s been said by many in the IT Industry that ‘the perimeter is dead’. But what, exactly, does that mean?Read More >>

Understanding SB1160—New California Utilization Review Requirements

October 18, 2016,
In the scant two months leading up to its signature by California Governor, Jerry Brown, SB1160 gained a tremendous amount of attention from those in the California workers’ compensati...Read More >>

Driving Customer Satisfaction through Parts Procurement

October 14, 2016,
Shortly after joining the Mitchell team, I spent a great deal of time traveling around and touching base with our customers to best gauge what’s top of mind for them.Read More >>

Moving away from the “Out of Network” name

October 14, 2016,
Historically, cost containment products have been developed in boxes – solutions were either for in-network or out-of-network bills.Read More >>

Industry trends are shaping insurance technology

October 13, 2016,
As new technological capabilities become available, insurance carriers and other payors are seeking opportunities to strengthen their cost containment workflow to keep up with the ever-chang...Read More >>

Building a Strong Culture is a Conscious Decision

September 27, 2016,
Culture isn’t accidental. It takes a conscious commitment from leadership across the company to decide what they want the company experience to be and deliberate action to drive it int...Read More >>

Workplace Wearables Bode Well for Worker’s Compensation

September 13, 2016,
According to the Application Resource Center, 1 in 6 Americans currently own a wearable device.Read More >>

Make a Bigger Impact on Third Party Auto Claims

September 12, 2016,
In just one year, the average bodily injury claim cost has risen about 4 percent, from $13,719 in 2014 to $14,280 in 2015.Read More >>

Terms of Use | Privacy Practices | Copyright & Usage | [+} Report a Problem
© 2016 Mitchell International, Inc. All Rights Reserved.
By accessing Mitchell.com, each user agrees that they have read and agreed to be bound by the
Terms and Conditions governing Mitchell.com and Privacy Policies governing Mitchell.com.